Availability: Taking on new projects

A booking platform for a speech therapy practice

Client
Speech therapy practice
Where
North Macedonia
When
Full build
Type
Client engagement

The problem

A clinical practice taking appointments by phone and message, with no reliable record of availability.

What was needed

A speech therapy practice where booking happened by phone and message. That works until it does not: double bookings, no record of who was told what, and a practitioner doing scheduling admin between sessions.

The work

A booking platform built around the practice’s real constraints rather than a generic calendar — session lengths, recurring appointments, and the gaps a therapist needs between clients.

The outcome

A booking platform matched to how the practice actually schedules, so appointments are made without a phone call.

Describe the symptom. I will tell you what it usually means.

Every enquiry gets a reply within one working day.